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Unable to Access Clicky Stats? Read First! FWB-16192
When I try to view my stats it tells me that webs.com is not responding due to a long running script. I click box to stop script and then it works for 1 click and then it just keeps doing it.
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Official
Responses
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Hey Guys,
This issue is related to Clicky Stats. They are currently experiencing some issues on their end and investigating.
You can follow Clicky's updates on Twitter @getclicky
Thanks guys!
-Dom -
Hey Guys,
Thanks for contacting us. We're currently investigating the issue.
Please provide us with the following if you have not done so already:
- Site URL
- Browser Type and Version
- Operating System
If you're unsure about your system information, please visit www.supportdetails.com.
Thanks guys!
-Dom
EMPLOYEE
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What is your website address? What exactly in the stats area are you clicking on just before you get this message?
What browser are you using? -
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my website address is www.hiddenspringsrockies.com I go to the daily traffic stats, then it pulls that page up. The line near top that says Dashboard, visitors, content etc. is not there. Then I can click anywhere on my screen and the box pops up to quit running scripts. When I answer yes, then the line pops up for the dashboard, etc. Then I am clicking on my visitors and it goes into where it lists ip addresses and what time they were on there and that is froze too. You can look at it and see that it looks funny then script box pops up again.
I am running internet explorer -
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I am having the exact same problem. There is a new feature on this page as of today called "quick look" and I wonder if that's causing the problem. It happens on Internet Explorer so I tried Google Chrome and the problem is even worse.
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I have seen several posting that they are having same problem. Hopefully they will get it fixed. I did see where they have been on my website. I love to see who has been on my site so I have really missed looking at this today.
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Me too..........I check it constantly so now I feel lost! :o)
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I just checked my ipad2. It has the new look under the stats but I am not getting hung up asking about the scripts. I can pull the visits up with no problem. Thought I would post this for the webs employees so they can see it.
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Hey Guys,
Thanks for contacting us. We're currently investigating the issue.
Please provide us with the following if you have not done so already:
- Site URL
- Browser Type and Version
- Operating System
If you're unsure about your system information, please visit www.supportdetails.com.
Thanks guys!
-Dom -
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www.hiddenspringsrockies.com
Internet explorer (don't know version)
Operating System? If you tell me where to get this info I can let you know.-
My apologies Kim, you can go to www.supportdetails.com for that information.
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Got it:
Operating System-Microsoft Windows 7
Web Browser IE 9.0
Thanks
Kim-
Thanks Kim,
We'll keep you posted here. -
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Hey Guys,
This issue is related to Clicky Stats. They are currently experiencing some issues on their end and investigating.
You can follow Clicky's updates on Twitter @getclicky
Thanks guys!
-Dom -
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My website www.oxoboxolakecottage.webs.com, I still can't (all day) see my stats. When will this be fixed, any idea?-
As we stated in our previous post, this is an issue with Clicky. Unfortunately we do not know when the issue will be resolved. We'll provide an update once we have additional information.
Thanks!
-Dom -
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EMPLOYEE