Errors within your Calendar RSS Feed? Read First! CALENDARS-269

Issue
We've had some recent user reports of errors occurring when attempting to validate their RSS Feeds from their Calendar Applications.

Our apologies for any inconvenience that may have occurred as as result of this error.

What We Need
The issue has been reported to our engineers and is in queue for further investigation, however we'll need you to provide us with the URL of your RSS Feed so that we can further investigate.

If you're having trouble with validating an RSS Feed from another application, please report it within the designated topic or create a new topic.

Thanks in advance for your cooperation.

-Dom
11 people have
this problem
+1
Reply
  • This reply was removed on 2011-09-01.
    see the change log
  • http://www.neiltaylorfanclub.com/apps... this is the url i get if i click the rss feed button on my calender. i just get a blank page with an errormessage saying this feed cannot be displayed it contains code errors.
    hope this helps to fix it
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated kidding, amused, unsure, silly indifferent, undecided, unconcerned

  • This reply was removed on 2011-09-02.
    see the change log
    • view 6 more comments
    • We need everyone who is experiencing an issue with this to post their URLs...
      ...and we need to know if anyone else is experiencing the issue so we can include it in the report...



      These two requests are precisely why I'm feeling "unheard." EVERY WEBS.COM CALENDAR RSS FEED IS BROKEN from an issue that appears to occur at or before website inception! So why ask for examples? Actually, who would even see this? And has anyone at webs.com even tried to reproduce this issue in the last 100 days?


      Regardless, since the problem actually couldn't be any easier to reproduce, I again generated yet another brand-spanking new website in yet another default configuration--

      http://110909.webs.com/apps/calendar/

      --and just as with all the others referenced before, it has yet another calendar with yet another automatically produced RSS feed that yet again does not work for yet again the same issue...


      If I may ask, before responding this time, please, please, please, Caroline or Dom, try making a brand new test website - or two or six - for yourselves. Then, prior to validating a resulting calendar RSS feed, be sure to incorporate a random future event. AND THEN compose your next report/reply with those results in mind...
    • This comment was removed on 2012-06-11.
      see the change log
  • I’m numb
    Me again. Fine, thanks for asking </wink>...

    I've got another one for you. It's from the current Example Site Wednesday Blog:

    http://www.fadsvb.com/apps/calendar/r...

    By the way, did anyone catch the Big Brother finale last night? Man, that Shelly is one despicable human being!

    edit: fixed my own missing quote syntax error in the first link...
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited

  • Mark,

    Thanks for all the information that you've provided. It does look like this issue applies to all calendar RSS feeds, and I've forwarded this information to the engineers.

    Much appreciated!

    (Don't know how you can watch stuff like Big Brother. =P )
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated kidding, amused, unsure, silly indifferent, undecided, unconcerned

  • I’m frustrated
    I have issues with the feed - If I use something like Google reader, I can get a feed to actually come through, but what comes through is a real mystery. It is not really any upcoming events. Just seems random.
    My page: http://slhsbands.webs.com/apps/calendar/
    rss feed: http://slhsbands.webs.com/apps/calend...

    Look at the feed code and there are lots of errors:
    error on line 40 at column 21: Namespace prefix fw on intl is not defined
    error on line 110 at column 16: Namespace prefix fw on intl is not defined
    error on line 117 at column 21: Namespace prefix fw on intl is not defined
    error on line 226 at column 16: Namespace prefix fw on intl is not defined
    error on line 234 at column 21: Namespace prefix fw on intl is not defined
    error on line 528 at column 16: Namespace prefix fw on intl is not defined
    error on line 536 at column 21: Namespace prefix fw on intl is not defined
    error on line 947 at column 16: Namespace prefix fw on intl is not defined
    error on line 955 at column 21: Namespace prefix fw on intl is not defined

    Would love to have this feed and integrate it into my facebook fan page, but this is just not working.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited

  • I’m frustrated, again
    Is this matter any closer to getting resolved? 2011 is about to hit October and these RSS feeds have been an issue since early May - more than 120 days ago!


    I'm posting once again because...


    • ...as happened two weeks ago, the Example Site Wednesday is featuring yet another site with the Calendar app highlighted - and the RSS feed broken...

    • ...these feeds used to work! Somebody at webs.com changed something, and the W3C Validation Service seems to corroborate that the matter is merely a typo or a set of typos and, possibly, with a missing declaration!



    If anyone is going to respond to this, please include something a little more hopeful than the all-to-common "thank you/engineers have it/we'll keep you posted" copypasta. Please? Pretty please???
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited

  • Mark, we are definitely aware of this issue. However, we have limited resources and must prioritize issues based on the amount of feedback that we receive from our users.

    Once this issue is scheduled for work, we'll post here to let you know.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated kidding, amused, unsure, silly indifferent, undecided, unconcerned

  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated kidding, amused, unsure, silly indifferent, undecided, unconcerned

  • I’m frustrated
    Please help! I have just created a website for my church. I am using the Calendar page which I renamed Events to post public events for all users. However, the RSS feed is not working for this page. The URL to the page is http://mjcog.webs.com/apps/calendar/#en.

    When you click on the RSS Feed button, it opens to the following URL:
    http://mjcog.webs.com/apps/calendar/r...

    Then displays the followin error:
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited

  • http://thecountryoven.webs.com/apps/c...

    Hi, I'm experiencing problems with my calander settings. Ubove is the URL of the RSS feed which only shows a blank page with an error message.

    The problem that my calender is showing is that there are various "?" marks on the actual calender and when it shows on the side bar.

    Thanks so much for your time!
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated kidding, amused, unsure, silly indifferent, undecided, unconcerned

  • 1
    Please add me top the list... Let me know when you guys have a solution...
    Cheers-
    Jim
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated kidding, amused, unsure, silly indifferent, undecided, unconcerned

  • I’m extremely frustrated
    http://sweetzee.webs.com/ when i click on my rss the screen displays this message: Internet Explorer cannot display this feed.This feed contains code errors.

    Then it gives you two choices : Go back to previous page or More info.

    I copied what the more info was below....

    An invalid character was found in text content.
    Line: 24 Character: 63

    <blockquote><blockquote><p>

    Please help.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited

  • I’m worried this will take forever to get fixed
    I still have no problems within my calendar feed. I realized I gave your the wrong info 1 day ago so here is the correct/ more info :

    my feed url : http://sweetzee.webs.com/apps/calenda...

    This feed does not validate.

    line 5, column 6: Undefined channel element: logo [help]

    ^

    line 8, column 19: Undefined description element: span [help]

    <p>&#160;</p>& ... ^

    line 8, column 807: XML parsing error: :8:807: not well-formed (invalid token) [help]

    ... /apps/application.php?id=9953271133"" target="_blank">http://www.fac ...
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited

  • I’m feeling unwanted
    After seeing the logistical benefits to using RSS for communicating information, Idle Hour Swim Club opted to buy into Webs for the modernization of its Club and Swim Team sites. Disappointingly, however, RSS feeds for all Webs Calendar pages everywhere, which had been working back in very early May 2011, have not been functional since...

    In round numbers, the service has been broken for approximately 270 days...

    Now, Idle Hour Swim Club is readying to update its site calendar with deadlines and events regarding the summer of 2012. As a seasonal not-for-profit organization with a large user base to maintain, with an assortment of volunteers to coordinate, and with a nine-months-young Webs site to develop, going another full season without Calendar RSS service shouldn't have to be an obstacle at this point...

    Whether or not there's been enough of an outcry for attention, this issue should be remedied. Whether or not Webs Associates are "too busy" with other "more popular" matters, there should have been at least ONE meaningful "engineering" update in the last nine months. And, at this stage in the process, whether or not these words have any "productive" value, it should not be too much to expect a reply to this post with some kind of GOOD news for a change...
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited

  • I’m thinking that Webs should have a little more faith in its product offerings and stop marketing 50% off deals every week so that they can afford to hire more engineers...
    I've looked into workarounds using third party feed services and calendar apps. Others smarter than me have stated that such measures "should" work; however, I lack the expertise to implement them from within the framework of a Webs template. Can Webs offer any engineering assistance in this regard?
     

    Actually, now that I think about it:

    Alternatives shouldn't have to be considered after 270 days. Right? Restoring a once-working feed shouldn't be the headache that Webs is making it. Right?

    Again, I am not an expert on such matters; but, based on the W3C Validation Service results, the "fix" appears to be a matter of restoring field(s) or call-out(s) details that someone for some reason DELIBERATELY CHANGED at the beginning of May, 2011. Please, please, please just have someone check those connections...
     

    And another thing:

    "Once any new information has been provided to us, we'll be sure to provide an update here."

    That's basically been stated a number of times over the past nine months. I do understand that this is standard operating procedure, Dom, and that all intentions are good; however, scroll back through this thread and its predecessor. In the last nine months, when has anyone ever posted an unapologetic, unprompted, honest-to-goodness update?

    Actually, I'll save you some time - the answer is "never." If you still feel like scrolling, though, then pull up this Wikipedia reference, instead..

    </somewhat snarky></somewhat serious>
    • Eric (Official Rep) February 08, 2012 22:26
      The reason we have not posted any updates is because we have not been provided any more information on this to share with you. We'd post an update as soon as we have news, but we have not and thus have not posted any updates.
    • The reason I keep asking for updates is because Webs has not been providing any more information on this. I understand that someone will post an update as soon as there's news; but, after 270 days, it would be nice if someone over there would at least feel a little pity toward an unhappy paying customer and actually do something proactive:

      "Hey, this selfish jerk's posted a dozen times in the last nine months. In the thread topic, we stated that the issue was being worked on, and he believed us. And get this - he knows that the issue is system wide, yet for some reason he thinks we're just messing with him in particular! Go figure. Anyway, for purposes of plausible deniability, just take a quick peek at it so none of us have to squeeze a tack while connected to a polygraph. Why are you rolling your eyes? I'm being proactive here..."
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited

  • Is anyone from Webs actually working on this issue?? We have a concerttour going on with a lot of gig dates in the calender and it would be so much easier if fans can subscribe to the calenderfeed to see new dates being added. and also if the feed would work i could sync. it with the networkblogs on my facebookpage and reverbnationpage instead of making new events on all pages. PLEASE make the calenderfeed work! the last feed it pulled was march 2011!!! thats a almost a year ago!
    feed url: http://www.neiltaylorfanclub.com/apps...

    the error message i get when clicking on my RSS feedbutton is:
    "This feed contains errors. Internet Explorer will try updating this feed again later."
    • Hi Winny,

      Yes, We are working to get this issue resolved. However this type of issue requires much time to deduce and resolve. We understand that the Calendar App. is an important part of your sites and we'll be sure to continue working diligently until the issue has been sorted. Thanks for your patience!

      -Dom
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited

  • This reply was removed on 2012-04-20.
    see the change log
  • This reply was removed on 2012-04-23.
    see the change log
  • This reply was removed on 2012-05-11.
    see the change log
  • This reply was removed on 2012-07-05.
    see the change log
  • I’m Intrigued by the fact that this has been happening for the last 11 months with no clear resolution.
    Hi... Wow. It's been going on for 11 months now? Sheesh.
    Anywho, here is my error on http://www.edmontonroyals.org/apps/ca...
    (an account on the site may need to be created to view the RSS itself.)

    Chrome: error on line 8 at column 327: CharRef: invalid decimal value
    IE: An invalid character was found inside an entity reference. Line: 8 Character: 343
    Firefox: XML Parsing Error: not well-formed. Line Number 8, Column 343

    Knowing that nobody but webs support staff can use this information, here is the service ticket number: 240363. I received a e-mail response from Caroline just 6 days ago in response to this ticket number.

    Also, the error changed just last week... It used to give a different error message (error on line 8 at column 327: Namespace prefix fw on intl is not defined).

    Error occurs in ALL browsers, and they all have one thing in common, they all give "a rendering of the page up to the first error" that ends at /description.

    Thanks, and good luck!
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated happy, confident, thankful, excited

  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated kidding, amused, unsure, silly indifferent, undecided, unconcerned

  • Adding a "me too" here".

    Page: http://fll01462.webs.com/apps/calendar/
    RSS: http://fll01462.webs.com/apps/calenda...

    Really, you can't get RSS working after a year? Sounds like the site is just free-running at this point, without a support staff.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated kidding, amused, unsure, silly indifferent, undecided, unconcerned